About Our Glass Gems
We take old-fashion flat-back glass gems (also known as flat marbles, nuggets, globs and blobs) and give them a thoroughly modern and unique twist!

Applying vibrantly colored, meticulously crafted "backing" to the flat side, gives our patterned glass gems their beautiful, unique look, which has become so popular with artists around the world.

Our patterned, colored glass gems are primarily produced for mosaics but are also used in a vast array of craft projects, (ranging from candle making to jewelry design). We can not be held responsible if glass gems are not suitable for other intended uses. Our glass gems are not intended for use in kilns and are opaque, so can not be seen through. They are sun, frost and water-resistant and are ideal for use outdoors.

Shop With Security
We make it our mission to provide you with a positive customer experience and we want you to be confident that you can order from us safely and securely. With this in mind we use PayPal to handle all our online payments. You do not have to be a member of PayPal to shop with us.

With over 100 million member accounts in 190 countries and regions, PayPal is the world leader in online payments and enables buyers to safely and securely make payments online. PayPal protects your credit card information with industry-leading security and fraud prevention systems. Because we use PayPal's secure systems, your financial information is never provided to Just Gems of NZ. This means that all your valuable data, such as credit card details, are protected from everyone, including us!

We are a credited PayPal Merchant, which means you do not need a PayPal account to buy from us, yet you will receive all the benefits and world class security of PayPal.

Before Placing Your Order
Please choose carefully as purchases cannot be refunded or exchanged.

All orders are checked to ensure the shipping and (if required) insurance has been added. If incorrect or missed off, you will be invoiced for the balance. Orders will not be made or dispatched until the balance has been received.

If you have any questions, please email us BEFORE placing your order. Thank you!

Shipping Is Not Automatically Added To Your Order
At Just Glass Gems of NZ, we’re consumers too. So we understand that when shopping online, we all want to know the shipping rates BEFORE we start shopping and if we can add a few more items without increasing the shipping price, we want to know that too!  Therefore rather than hiding the shipping costs until the end of your ordering process, we've put them up on our site. Now you can choose how much you want to spend on your shipping costs!

You must manually add the correct shipping to your shopping cart (or you will be invoiced with an NZ$2.50 fee). This is very simple:

Prior to commencing payment, visit the Shipping & Insurance Costs page (located in our Product Gallery Online Store). Identify the column which represents your shipping destination then scroll down to see the price tiers. Click the "Add to Cart" button located directly below your relevant postage option.

As most glass gems are sold in packs of 10, it’s easy to know how many glass gems you have purchased and to ensure you get full value for your money.

The Society of American Mosaic Artists (SAMA)
Just Glass Gems of New Zealand is proud to be a corporate supporter of SAMA; a non-profit organization dedicated to International educating, inspiring, and promoting excellence in fine mosaic art.

Click here to visit SAMA.

Packaging
At Just Glass Gems of NZ, we don't use fancy, printed packaging. This is our way of helping the environment, while saving you money!

Shipping & Insurance
Please allow 3 working days for your order to be made;

Orders received *Monday: dispatched Thursday
Orders received *Tuesday: dispatched Friday
Orders received *Wednesday: dispatched Monday
Orders received *Thursday: dispatched Tuesday
Orders received *Friday: dispatched Wednesday

*New Zealand is a day ahead of Canada, UK & USA.

For orders of 300+ glass gems and during peak seasons, please allow 4 working days for your glass gems to be made.

All orders for delivery within New Zealand (NZ) are posted with NZ Post which takes approximately 1-3 working days. All international orders are airmailed using NZ Posts' "Worldwide Expedited Airmail Parcel Post" service, which takes approximately 4-10 working days. Faster (courier) or slower delivery options are available.

Insurance is available at NZ$10 and NZ$25. It covers parcels that are lost. It does not cover damages. To add insurance to your order, scroll to the bottom of the Shipping & Insurance Costs page.

Shipping costs also include handling costs & all other fees, however orders with incorrect or missing shipping costs will be billed with an additional NZ$2.50 administrative fee. As we do not like charging this, we ask all customers to please double check their order before making payment.

We can not be held responsible if products are lost in transit (unless insurance has been purchased) or do not arrive in the same condition that they left us in. However your business is VERY important to us and we hope you will soon be returning to buy more glass gems; so all care is taken to ensure the safe arrival of your new purchases.

Every Glass Gem Is Different
As the backing is handmade and individually applied, every glass gem turns out slightly different. Therefore our glass gems are not recommended for those wanting identical, mass-produced embellishments.

No glass gem is perfect. Sizes, shapes, air bubbles and blemishes are normal but add a unique charm.

Sizes provided are an average and may vary.

Using Your glass gems
While it may be tempting to play with your new glass gems, please try to resist the temptation! Your glass gems (just like all of us!) prefer a little care and respect whilst being handled!

Excited customers often ask us to recommend specific adhesives for our glass gems. Anything that is polyurethane friendly should be suitable but always test before use. Avoid those which contain solvents such as acetone. The top 3 types of adhesives preferred by our customers are; wood PVA, super-glue or 2 part epoxies. Epoxies (such as Araldite in Australia & New Zealand) are our preferred adhesive as they are generally fume free and dry clear.

For a life-long bond, always ensure adhesives make contact with both the glass and the backing.

Additional Products & Tailor Made glass gems
We currently have over 500 colors and patterns and are continually adding new designs to our range. Please check back frequently to see what we have been up to!

Most designs can be made in any color you can think of; from baby pink to antique gold. So if you see something you like but require an alternative color scheme (such as the colors of your local sports team or your upcoming wedding), please email us to see if we can accommodate your needs!